How to obtain Remote Assistance in Windows 7

Click Start, type Windows Remote Assistance in the search box and press Enter.

In the Windows Remote Assistance window, click Invite someone you trust to help you.

Request assistance - windows 7

Once the assistant is started, choose the option Save this invitation as a file

Save file - assistance windows 7

Save the file on your Desktop

Save file on Desktop- assistance windows 7

The below window appears. Please communicate the code to the technician.

Code - assistance windows 7

Then, please send the saved file (located on your desktop) by email to

We’ll be there in a while!